Terms and Conditions

If you want to cancel your booked travel, we request you to inform Servicios Turisticos Centro America S.A. (Adrenalina Tours and Andamos Travel) as soon as possible. You can do this by telephone, by recorded delivery or by email.
In case of cancelling, the following cancellation costs have to be paid by the traveler, even if the cancellation is caused by coincidence or superior force.

The cancellation costs are variable according to the moment of cancelling. The right date of cancellation is estimated only by the date on which the company receives the cancellation. All amounts are indicated per person.
In case of cancellation the following costs are going to be calculated:

  1. In case of cancellation more than 90 days before departure: the file costs (handling fee USD 200)
  2. In case of cancellation between 90 and 60 days before departure: 20% of the travel amount
  3. In case of cancellation between 60 and 32 days before departure: 75% of the travel amount plus the insurance premium
  4. In case of cancellation within 31 days before departure and no-show (not present on the day of departure): 100% of the travel amount.

 

All costs, caused by changes in the file after signing the voucher, are on the account of the traveler.   

info@adrenalinatours.com

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Quetzaltenango:Inside Pasaje Enriquez, Tel.7761-4509 . Antigua Guatemala: Portal Posada Asjemenou, Tel. 78321108, 53083523.Tel.24Hrs 53081489. info@adrenalinatours.com